Frequently Asked Questions
Why Choose Expo Home Improvement?
At Expo Home Improvement, we are passionate about creating customers for life, which is why we always go above and beyond to put the needs of our customers first. As a Texas-based company, we understand the Texas climate, so we are able to provide our customers with beautiful, energy-efficient, highly-rated, and customizable windows and doors that are designed specifically for Texan homes and installed by trained experts.
We are also committed to creating a better life for our customers. That's why we offer gorgeous, low-maintenance bathing solutions, installed by our team of trained experts, including a Master Plumber, that are designed to improve the functionality and aesthetics of your bathroom. We are passionate about creating customers for life and will always stand behind our limited lifetime warranty to ensure that your beautiful new bathing solutions will last for years to come.
Are Online or Over-The-Phone Quotes Accurate?
Because every home is different and every space unique, it is difficult to give an accurate quote over the phone or online. Many "set prices" don't account for unforeseen costs and hidden fees which can drastically increase the original quote. At Expo Home Improvement, we offer in-home consultations where an expert will come to your home to evaluate everything involved in your project and will provide you with an exact quote that won't come with any pricing surprises.
What is the Expo Home Improvement Warranty?
As a Texas-based company since 2006, we strive to ensure that our fellow Texans receive products that will last them for life. That's why we provide all of our customers with a full, limited lifetime warranty to ensure that their investment will be protected. We proudly stand behind our products and service and will always be here for you because, at Expo Home Improvement, we believe your investment deserves to be protected.
What Should I Expect From A Free Consultation?
When you call Expo Home Improvement for a free, no-obligation consultation, you can expect to meet with a design expert who will recommend multiple design options based on your needs and style. Our team member will then take professional measurements and provide you with accurate pricing, all at no cost to you.
Are Your Windows Energy Star® Certified?
Yes! Our windows exceed the requirements of ENERGY STAR®, making them ideal for Texas climates. Windows with this certification lower energy bills on average by 12% nationwide and provide the most savings through whole-home window replacement. With technologies like low-emissive glass, gas fills and ultra-strong, fiberglass-reinforced inserts, our windows are energy-efficient and beautiful.
Is It Possible To Install A Door or Window Where One Doesn't Exist Already?
Expo Home Improvement specializes in replacement doors and windows in existing spaces. However, if you'd like to add an entirely new window or door to your home, we can provide you with the window or door specifications, and your preferred general contractor can work with you to complete the new opening. Once your contractor has framed out the space, our experts can complete installation. When we complete the installation, you get the benefits of our double limited lifetime warranty.
Are Replacement Windows Expensive? Why Shouldn't I Choose The Cheapest Option?
Consider replacement windows an investment in your home. Often the cheapest options are only warrantied for a few years as compared to our double limited lifetime warranty. Also, many of the lowest cost windows on the market do not offer valuable features like custom colors or energy-efficient gas fills and glazing.
What Security Features Do Your Windows Offer?
Our Anlin Del Mar windows are AAMA Gold Forced Entry Certified, meaning they've passed the most rigorous tests in the industry and adhere to the highest security standard. All of our windows feature continuous interlocking rails that prevent them from being pried open. All of our locks have a visual indicator for you to easily confirm that they are locked at a glance. Find out more about the excellent security features that every window offers.
Can I Put In A New Window or Door Anywhere In My Home?
It is likely feasible but you must consult with a general contractor or architect to understand the possibilities. We are happy to help install a window backed by a true, double limited lifetime warranty with preliminary work performed by a contractor or architect. Learn more about the process on our blog.
What Should I Look For When Buying Replacement Windows?
When you're in the market for replacement windows, it's critical to partner with a reputable window company. At Expo Home, we are well-established, insured, have fantastic reviews and ratings, and provide a great warranty, making us the perfect choice for all of your replacement window needs.
How Can I Tell If It's Time To Replace My Windows?
If you have windows that stick or refuse to open, let in draughts, or are more than 15 years old, then it's time to replace your windows. Other signs that you may need to replace your windows include high energy bills, or your home's inability to maintain a consistent temperature.
What Types Of Windows Are The Most Energy Efficient?
Climate plays a big factor in which windows are best, and for Texas homeowners, a high-grade vinyl is the best choice. The vinyl windows available at Expo Home Improvement come with custom features designed to increase their energy efficiency. And, because energy-inefficient windows are the single largest source of energy loss in a home, replacing your old windows with vinyl windows from Expo Home Improvement can lead to a reduction in your monthly energy bills.
Are Vinyl Windows Cheap?
Because vinyl windows are energy efficient, last longer than other materials, and require very little maintenance, they are the best value windows available. There are several types of vinyl formulas and they all perform differently in different climates. At Expo Home Improvement, we understand that the Texas climate demands a Texan window, and that's exactly what we have.
Does Replacing My Windows Add Value To My Home?
When the windows in your home look worn, chances are your home will too. Replacement windows from Expo Home Improvement will enhance your home's curb appeal while improving its energy efficiency, too. Plus, if you decide to sell your home, new windows will be a big selling point that could increase its overall value.
Should I Replace All Of My Windows At One Time?
Because windows are the single largest source of energy loss in a home, and they make up a large portion of your home's curb appeal, replacing them all at once will not only maximize the energy efficiency of your home, but will also give it a consistent look and feel. Partial window replacement is also a good option depending on your needs, flexibility, and budget. At Expo Home Improvement, we understand that every home is different, which is why you can speak with one of our design experts who can provide you with options and the information you need to make the best decision for you and your home.
Can My Windows Be Customized? What Features Do You Offer?
With limitless design, color, and configuration options, our windows add curb appeal and value to your home. You can customize the color for both the window's interior and exterior. We offer a wide range of windows with various features like awning windows, bay windows, picture windows and more. Each is expertly fitted for your home, ensuring a weather-tight fit no matter the size or placement.
Are Your Windows Manufactured In The USA?
All of our windows are proudly manufactured right here in the USA and are designed specifically for Texas climates. Each is built with quality materials that will not warp or rot and backed by our limited lifetime warranty. You can feel great about supporting a local business and count on a quick turnaround time for your custom windows.
Are Solid Surface Acrylic Products Better Than Other Materials Like Granite, Marble, or Stone?
Acrylic products offer numerous benefits over other materials. They are inherently bacteria and stain resistant because the surface is impermeable and extremely durable. While other materials require complex cleaning processes and annoying maintenance, solid surface acrylic products are beautiful and luxurious while offering simple upkeep.
How Do I Clean My Solid Surface Acrylic Shower, Bathtub, or Walk-In Tub?
You'll never need an abrasive product or scrubbing pad because our solid surface acrylic products are extremely easy to clean. Clean the area with a soft cloth, sponge or brush and warm water. Soften any mineral deposits with an approved cleaner like vinegar with water, non-ammonia Windex, Scrub Free Kaboom! or Glass Plus. Expo Home Improvement provides a limited lifetime warranty on all of our products when you follow these guidelines for as long as you own your home.
How Do Your Showers, Bathtubs, and Walk-In Tubs Keep My Bathroom Clean and Safe?
Our solid surface acrylic products are inherently bacteria resistant, featuring FDA-approved, state-of-the-art technology. Because they are non-porous and made of 100% virgin acrylic, you don't have to worry about mold or mildew. In fact, hospitals and medical facilities use this material because it is infused with Silver Shield™ Technology. This provides antimicrobial protection that penetrates microorganisms, preventing the growth of bacteria and germs.
What Are The Qualifications of Your Plumbers?
100% customer satisfaction is our top priority. Your bathroom remodel will be completed by master plumbers who also undergo rigorous internal training and certification to ensure the highest quality of work.
In Texas, some plumbing work must be completed by a master plumber. Master plumbers must have attained at least 1,000 hours of schooling,10,000 hours of on-the-job experience, been a journeyman for at least a year, and taken an exam administered by the Texas State Board of Plumbing Examiners. Even if it was not required by Texas law for this work to be done by a master plumber, Expo Home Improvement would still use a master plumber because they are extremely qualified and ensure the job is done right.
How Long Will It Take To Install My Shower, Bathtub, or Walk-In Shower?
Depending on the scope of what's needed, installation can take as little as one to three days. It all depends on the complexity of your bathroom remodel project. We'll review a timeline with you before your project begins so that you have an accurate estimate before we begin the work.
Can A Shower Be Converted To A Tub?
Yes! Depending upon the size of your existing shower and bathroom, our design consultants can help plan a shower-to-tub conversion that fits your space perfectly.
Will You Dispose Of My Old Tub If I Convert My Bathtub To A Shower?
Yes! There's no need for you to go through the hassle of removing it and finding a way to dispose of it. We'll handle it for you.
How Quickly Can You Install My New Bathtub or Shower?
Many installations and conversions only take a single day, depending upon the scope of your project. We'll clearly communicate the timeline to you before we kick off your bathroom project.
How Can I Make A Bathroom Safer For Seniors or The Elderly?
We offer a variety of options for showers and bathtubs including walk-in showers, roll-in showers, and walk-in tubs that offer greater mobility and improve accessibility for everyone. Also, we can install accessories like safety bars, grips, non-slip flooring, and seating. Read more about bathroom safety on our blog.
What's The Difference Between A Bathtub Liner and Your Products?
Liners are installed on top of your existing tub using tape and strong adhesives, simply covering up big issues in your bathroom. They can often crack or leak, causing issues with mold and mildew. Because of this, we do not offer bathtub liners. All of our solid surface acrylic products are naturally antimicrobial and installed by highly-trained professionals and master plumbers. We would remove your old tub, taking it all the ways down to the studs, and replace with an entirely new bath system.
Do You Offer Bathtub Liners?
No. All of our products are freshly installed by master plumbers assisted by highly-trained professionals. We can help pick out the perfect replacement tub for your bathroom.
Can I Install My Own Windows?
Although you can install your own windows, the risk is not worth the reward because doing that will void the window manufacturer's warranty. Having the trained experts at Expo Home install your windows will ensure that they're installed correctly and will keep your warranty intact.